Our Refund Policy
Deepcutlery provides a time period of 15 days to return or replace products if it is delivered in bad or any other unfavorable condition, with ease.
Once we receive and inspect your return:
- Approved returns will be refunded to your original payment method within 5–7 business days
- Shipping fees are non-refundable, unless the return is due to our error
- If the item was damaged or defective, we will cover the return shipping cost
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account or credit card statement again
- Contact your payment provider — some banks take longer to process refunds
- If it’s been more than 10 business days, contact us directly for assistance
Contact Us
If you have questions about refunds, our support team is ready to help:
Email: Sale@deepcutlery.com
Phone: +91 90497 42895
Address:Vadkun, Dahanu Road (W), Dist – Thane 401 602 (INDIA)
